Managed Services
Keep your technology secure, available, and continuously optimized.
When your systems have to stay up, managed services means we run, watch, and improve them so your team doesn't have to, one partner for monitoring, security, resilience, and optimization, held to the standard regulated environments demand and scaled to your environment.
What we cover
Capabilities
- 24/7 monitoring and alerting
- Security patching and hardening
- Backup and disaster recovery
- Incident response
- Performance and cost optimization
- Compliance and audit reporting
- Capacity planning
- Change management
Service tiers
Choose the level of operational support you need
Every engagement is scoped to your environment, there's no fixed price list. Pick a starting point and we'll tailor it on a discovery call.
Essential
Custom, based on environment and scope.
Core monitoring and support to keep the lights on.
- 24/7 infrastructure monitoring
- Security patching and updates
- Backup management
- Business-hours support
- Monthly health report
Professional
Custom, based on environment and scope.
Proactive operations for systems that matter.
- Everything in Essential
- Proactive incident response
- Performance and capacity tuning
- Security monitoring and alerting
- Priority support with defined response times
Enterprise
Custom, based on environment and scope.
A full operations partnership for regulated, always-on platforms.
- Everything in Professional
- Dedicated engineering contact
- Compliance and audit reporting
- Disaster-recovery testing
- Custom SLAs and change management
Let's scope the right level of support.
Book a Managed Services Discovery Call and we'll map the right tier to your environment.